Effective Date: 01/04/2026

Welcome to Into3 Nut Butter. Your privacy and satisfaction are important to us. This page outlines how we handle your data and our policies regarding returns and refunds.

PRIVACY POLICY

1. Information We Collect

We may collect the following information when you use our website:

Personal Information:

Name
Phone number
Email address
Shipping & billing address
Payment details (processed securely via third-party gateways)

Non-Personal Information:

IP address
Browser type
Pages visited
Device information
Cookies and usage data

2. How We Use Your Information

Your information is used to:

Process and deliver your orders
Provide customer support
Send order updates
Improve our website and services
Send promotional offers (only if opted-in)

3. Sharing of Information

We do not sell or rent your personal data.

We may share information with:

Payment gateway providers
Delivery/logistics partners
Service providers for website operations
Legal authorities if required

4. Cookies

We use cookies to improve your browsing experience and analyze website traffic. You can disable cookies through your browser settings.

5. Data Security

We use appropriate security measures such as:

SSL encryption
Secure payment processing

However, no online system is completely secure.

6. Your Rights

You may:

Request access to your data
Ask for corrections or deletion
Opt out of marketing communications

7. Policy Updates

We may update this policy from time to time. Changes will be posted on this page.

RETURN & REFUND POLICY

1. Nature of Products

Our products are food items (nut butters) and fall under perishable consumables, hence returns are limited.

2. Returns Eligibility

We accept returns or replacements only if:

Product is damaged during delivery
Product is defective or spoiled
Wrong product was delivered

3. Conditions for Returns

You must notify us within 48 hours of delivery
Share clear photos/videos as proof
Product should be unused (except for quality check)

4. Non-Returnable Cases

We do not accept returns for:

Change of mind
Taste preference issues
Opened/consumed products (unless defective)
Improper storage after delivery

5. Refund Policy

Approved refunds will be processed within 5–7 business days
Refund will be issued to the original payment method
In some cases, we may offer a replacement instead of refund

6. Cancellation Policy

Orders can be cancelled before dispatch only
Once shipped, cancellation is not allowed

7. Contact for Returns

To request a return or report an issue, contact:

📧 Email: info@into3nutbutter.com
📞 Phone: +91 9790778555

🏢 BUSINESS DETAILS

MANUFACTURED BY
Morekha Production Pvt. Ltd.
FSSAI License No: 12425023000179

MARKETED BY
SHARMILI ENTERPRISES
GSTIN: 33ACJPU5849A1ZI

Main Store Address:
No. 15, 1st Street, Nehru Nagar,
Pallavaram, Chennai, Tamil Nadu – 600043

📞 Phone: +91 9790778555
📧 Email: info@into3nutbutter.com

Legal Note

This policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Chennai, Tamil Nadu.